Returns & Exchange Policy
It’s important to us that you are happy with your purchase from MumsClub. We are happy to assist you with any exchange/return requests if ALL of the following conditions are met:
- Product purchased has manufacturing defects,
- Date of request is within 7 days from date of purchase,
- Product is sellable condition with its original packaging,
- Product does not fall under the list of non-returnable products (refer to the list below)
Please submit your return/exchange request to [email protected] with the following details:
- Customer Name
- Order No.
- Contact No.
- Reason for return/exchange
List of Non-returnable/exchangeable Items
- Nursing/Feeding Products (unless defective)
- Made-to-order products
- Sale Items